Get Paid for Fixed-Price Contracts

In order to keep you and your livelihood safe, we created DiligentSpace Fixed-Price Protection for your fixed-price contracts.

Your client places funds into escrow when they set up a milestone. When you submit a milestone deliverable, your client is able to review your work and direct us to release payment. Your client can choose to release the full amount, more, or less than the escrow deposit, or ask you for changes to the work product.

When can I withdraw a released payment?

When your client releases a milestone or final payment on a fixed-price job, it immediately shows as pending on your financial account. Pending payments become available for you to withdraw after the standard five-day security period.

When will I receive funds in my withdrawal method?

When your payment arrives depends on your withdrawal method, but can take more than eight business days. If you haven't received your payment after eight business days, let us know.

How do I submit deliverables and request to be paid?

To submit your work for review:

1. Go to the My Jobs dashboard
2. Find the contact you wish to submit a deliverable on
3. Click Submit Work for Payment

Where can I check my available earnings?

To check your available earnings:

1. Go to the Reports dashboard
2. Click the Available earnings tab

Payments for fixed-price contracts that are under security review will be seen under Pending.

How do I withdraw my earnings?

To withdraw your earnings (DiligentSpace fees will be deducted) or set up a payment method:

1. Go to your account Settings
2. Open the Get Paid tab
3. Click Get Paid Now

To withdraw payment, you must first add a payment method. To learn how to add, set up, and manage payment methods, click here.

How do I get paid as an agency freelancer?

All of your contracts are paid to your agency. You’ll need to arrange payment from your agency directly.